United States Shipping & Handling

We offer free shipping on all US orders via USPS Priority Mail. Orders being shipped to P.O. Boxes, APOs and FPOs always ship via the United States Postal Service.

We also ship worldwide - click here to read our International Order policy.

SHIPPING AND PROCESSING TIME:

Orders are usually fulfilled and shipped within 1-3 business days (M-F) of purchase. Made-to-order items are usually shipped within 3-5 business days (M-F) of purchase. Processing time for custom and pre-order pieces may take longer, details of which can be found in the product description. You will be charged at the time the order is placed. When your order ships, we will email you a shipping confirmation with tracking information.

EXPEDITED SHIPPING EXCEPTIONS:

We only offer expedited shipping within the continental United States. We cannot expedite orders to Alaska, Hawaii, PO Boxes or APO/FPO addresses. Rural domestic addresses require one or more additional days to deliver. We cannot be responsible for weather delays. Please note: expedited shipping does not change processing time for personalized pieces and other pre-order items.

RETURNS:

We happily accept most unused and unworn merchandise with tags attached within 14 days of the ship date for a full refund or credit. EXCEPTIONS: Personalized pieces are handmade to order and FINAL SALE ONLY.  
You are welcome to use the shipping method of your choice. We are NOT responsible for lost return packages, and recommend you insure and track your packages.  Please address all returns to: Snake Bones Returns 48W 48th Street, Suite 1105, New York, NY 10036.